JOYOR E-Scooter charger

Standard shipping usually takes 1-5 days (for scooters and bikes only). International shipping time depends on the product and destination and may take 6-15 days. We will prepare your shipment within two days of your order.

If we have shipped the package, you will see the package tracking number in your account. Just click on the number and you will see the logistics progress. At the bottom of the page you can see the final carrier of the package (usually your local logistics company). If there is a problem with your package during delivery, please contact the carrier in time.

We currently ship to the North America and Europe. To enquire about shipping to a different destination, please contact us.

For purchased parts, no returns will be accepted unless there is a quality issue or the parts are lost.

If the accessory has a warranty, it will be noted in the description on the product page.

If you encounter a problem, please consult with us

Refunds are processed within 7 days from when we receive the item(s).

We will not reject your payment. If your payment fails, it may be caused by your card issuer. You can try to use other payment methods. If you still cannot successfully pay, you can contact us and we will try to solve this problem for you.