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Waranty

1.E-Scooters Warranty

Additionally, please note that this warranty policy applies specifically to electric scooters  and does not extend to other non-electric personal mobility products.
 
At TODIMART, we are committed to providing exceptional after-sales service to ensure a seamless experience for our customers. Our store specializes in offering a wide range of premium electric scooters and electric bicycles from renowned brands. Our after-sales service policy ensures that your product concerns are addressed promptly and efficiently. Here are the details of our warranty coverage:

 

AFFECTED PART WARRANTY PERIOD SERVICE CONTENT
Throttle 24 months Free accessories
Controller 24 months Free accessories
Frame 24 months Free accessories
Display 24 months Free accessories
Motor 24 months Free accessories
Battery 24 months Free accessories
Charger 24 months Free accessories
Inner Tube 1 Month or 100KM Free accessories
Brake Pad 1 Month or 100KM Free accessories
Kickstand 1 Month or 100KM Free accessories
Fenders 1 Month or 100KM Free accessories
Aesthetic Damage Not Covered

2.E-Bike Warranty

Please see here

3.Repair

  
3.1. Self-maintenance

To facilitate the repair process, we provide instructional videos to guide customers through the replacement of faulty parts.

These videos are designed to be clear and comprehensive, enabling customers to perform the replacement process safely and effectively

3.2. Factory repair
If necessary, you can send your scooter to our factory for repair (you may need to wait about 2 weeks)
 
If there is a problem with your product during the warranty period, please contact us and we will provide you with repair services