Standard shipping usually takes 1-5 days (for scooters and bikes only).
International shipping time depends on the product and destination and may take 6-15 days. We will prepare your shipment within two days of your order.
Parts are usually shipped internationally, and some accessories, such as batteries, may shipped from European/US warehouses.
You can click the "Quick Payment" button to check out, or add the product to the shopping cart to check out using other payment methods.
Your payment information is processed securely.
Descripción
Shipping Process
Place order
Request Shipment
CN Factory prepares goods
Logistics company picks up goods
Sends to airport
Starts air transport
Arrives at destination country
Hands over to local carrier
Deliver
Frequently Asked Questions
How long will it take to receive my order?
Standard shipping usually takes 1-5 days (for scooters and bikes only). International shipping time depends on the product and destination and may take 6-15 days. We will prepare your shipment within two days of your order.
How can I check the logistics progress?
If we have shipped the package, you will see the package tracking number in your account. Just click on the number and you will see the logistics progress. At the bottom of the page you can see the final carrier of the package (usually your local logistics company). If there is a problem with your package during delivery, please contact the carrier in time.
What countries do you ship to?
We currently ship to the North America and Europe. To enquire about shipping to a different destination, please contact us.
How do I return a product?
For purchased parts, no returns will be accepted unless there is a quality issue or the parts are lost.
If the accessory has a warranty, it will be noted in the description on the product page.
If you encounter a problem, please consult with us
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
Why did my payment fail?
We will not reject your payment. If your payment fails, it may be caused by your card issuer. You can try to use other payment methods. If you still cannot successfully pay, you can contact us and we will try to solve this problem for you.
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