Chers clients, La Fête nationale chinoise approche. Nous serons en vacances du 1er au 5 octobre et ne pourrons pas expédier les commandes ni répondre aux messages rapidement. Nous nous excusons pour les désagréments. Nous traiterons vos commandes et vos messages dès que possible après les vacances. Merci pour votre soutien et votre confiance. Nous vous souhaitons une belle vie!

Abbiamo aggiornato il nostro approccio al supporto clienti

Utilizza il codice per ottenere uno sconto del 10% sull'acquisto dello scooter elettrico

todimart

3 passaggi per riparare il tuo scooter e la tua bici

Quando il tuo scooter/bici si rompe, segui questi passaggi per ripararlo

Step 1

Describe the cause and components of the failure in detail. Then take pictures or videos if possible

Step 2

Please contact us via WhatsApp and describe the problem you are encountering to us. (If you are unable to use WhatsApp, please contact us via email)

Step 3

We will mail you the tools or parts for repair, and then record a repair video for you. You need to follow the steps in the video to repair (if your product is within the warranty period, the tools/parts are free)

If necessary, you can send your scooter to our factory for repair (you may need to wait about 2 weeks)

SCOOTER REPAIR

Our after sales support experts provide you with scooter and bike usage and repair tutorials which you can watch on Youtube
If you encounter any problems, please contact us and we will provide you with repair services