I ordered two scooters from TODIMART. One arrived working properly, but the other did not work from the beginning due to what the seller identified as a faulty main wiring harness.
Instead of offering a replacement or allowing me to return the defective scooter, customer service told me to repair it myself. They said they would send me a replacement wiring harness, but I have not received it, and I do not have the knowledge or tools to disassemble and repair a scooter myself.
I purchased a scooter expecting it to be functional, not to become the repair technician. The customer service experience has been frustrating, with repeated requests for photos and videos rather than a practical resolution.
Based on my experience, I cannot recommend this seller.