To make payments in our online store safe and secure, we use the latest payment encryption technology. Our website has applied SSL technology to avoid any information leakage.
Our store currently supports common payment methods：
Customers in Belgium and the Netherlands can choose between IDEAL and Bancontact for payment during checkout
Installment payment with Klarna
Our store supports you to use Klarna to pay for your electric scooter or electric bike in installments. You can pay in multiple installments without interest. When you check out, select "klarna" in the payment method options. You will be redirected to Klarna to make the payment. For more information, please visit klarna.com
What currency will my payment be settled in?
Our store supports you to settle in your local currency, but since our products are currently priced in US dollars, the price at your checkout will be converted according to the exchange rate
Why did my payment fail?
If you pay with a credit card, our system may reject your credit card payment during the checkout process for security reasons. This may also be related to your card issuing bank. You can ask your card issuing bank for specific details.
Can I pay by bank transfer?
Since our bank account cannot receive transfers in real time, we do not recommend using this payment method. It is safer and more convenient to pay with paypal and credit cards
When can I receive a refund?
We usually process your refund request within two business days, and you can receive your refund within seven days
If you encounter any payment problems, please rest assured that we will answer your questions first.
E-Mail: support@todimart.com
whatsApp/phone:+86 13486928696
