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Das Packet ist gestern angekommen .
Sehr schlecht verpackt und dabei ist die Halterung vom Display auf einer Seite gebrochen das Display hat von dem Motorverschraubung durch den Transport Macken bekommen was nur mit einer dünnen knacktüte verpackt war und eine befestigungsschraube ist beim Transport abhanden gekommen.
fonctionne parfaitement et envoi rapide
⭐ 1/5 – Absolutely terrible customer service!
Extremely disappointing experience with TODIMART.
I ordered a replacement front shock absorber for my TODIMART X5S scooter, but received the wrong part, which also appeared to be used.
Despite repeatedly contacting their customer service, I received no satisfactory response, no solution and absolutely no assistance. I was eventually forced to open a PayPal dispute to recover my €65.
But that's not all!
TODIMART claims to provide instructional videos to help customers replace components. I specifically requested videos showing how to replace the front shock absorber and the throttle. Instead of receiving the promised technical support, I was simply told to search on YouTube myself!
Seriously? Is that what TODIMART considers professional after-sales service?
When you sell electric scooters and replacement parts, providing proper technical documentation and reliable assistance is essential, especially when safety-related components are involved.
And the icing on the cake? While leaving my complaint unresolved, TODIMART sent me an automated email asking how satisfied I was with my purchase!
This company seems much more interested in collecting reviews than actually helping its customers.
My advice: AVOID TODIMART. I absolutely DO NOT recommend this company or its after-sales service.
Fortunately, PayPal offers buyer protection. Without it, I would have been left with an incorrect replacement part, €65 wasted and absolutely no support.
A truly unacceptable customer experience!
Bestellt, bezahlt, keinen Roller erhalten, Kundendienst hat ewig nur vertröstet und letztendlich nicht die volle Kaufsumme erstattet.
Auf keinen Fall hier bestellen.
