Waranty

TODIMART E-Scooters and E-Bikes After-Sales Service Policy

Additionally, please note that this warranty policy applies specifically to electric scooters and electric bicycles, and does not extend to other non-electric personal mobility products.
At TODIMART, we are committed to providing exceptional after-sales service to ensure a seamless experience for our customers. Our store specializes in offering a wide range of premium electric scooters and electric bicycles from renowned brands. Our after-sales service policy ensures that your product concerns are addressed promptly and efficiently. Here are the details of our warranty coverage:
AFFECTED PART WARRANTY PERIOD SERVICE CONTENT
Throttle 12 months Free accessories
Controller 12 months Free accessories
Frame 12 months Free accessories
Display 12 months Free accessories
Motor 12 months Free accessories
Battery 12 months Free accessories
Charger 12 months Free accessories
Inner Tube 1 Month or 100KM Free accessories
Brake Pad 1 Month or 100KM Free accessories
Kickstand 1 Month or 100KM Free accessories
Fenders 1 Month or 100KM Free accessories
Aesthetic Damage Not Covered
 
To facilitate the repair process, we provide instructional videos to guide customers through the replacement of faulty parts.
These videos are designed to be clear and comprehensive, enabling customers to perform the replacement process safely and effectively