We have updated our customer support approach
TODIMART G8 & G9 Frame is backordered and will ship as soon as it is back in stock.
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If you are unsure whether the part you purchased is suitable, please contact us via WhatsApp
*Parts arrive in 6-15 days
Please understand that due to international shipping, most parts are shipped from China factories and the shipping time may be longer
We usually ship within 1-2 working days. Transportation takes about a week, and the slowest may take 10-15 days.
For purchased parts, no returns will be accepted unless there is a quality issue or the parts are lost.
If the accessory has a warranty, it will be noted in the description on the product page.
Standard shipping usually takes 1-5 days (for scooters and bikes only).
International shipping time depends on the product and destination and may take 6-15 days. We will prepare your shipment within two days of your order.
Parts are usually shipped internationally, and some accessories, such as batteries, may shipped from European/US warehouses.
You can click the "Quick Payment" button to check out, or add the product to the shopping cart to check out using other payment methods.
Your payment information is processed securely.
Standard shipping usually takes 1-5 days (for scooters and bikes only). International shipping time depends on the product and destination and may take 6-15 days. We will prepare your shipment within two days of your order.
If we have shipped the package, you will see the package tracking number in your account. Just click on the number and you will see the logistics progress. At the bottom of the page you can see the final carrier of the package (usually your local logistics company). If there is a problem with your package during delivery, please contact the carrier in time.
We currently ship to the North America and Europe. To enquire about shipping to a different destination, please contact us.
For purchased parts, no returns will be accepted unless there is a quality issue or the parts are lost.
If the accessory has a warranty, it will be noted in the description on the product page.
If you encounter a problem, please consult with us
Refunds are processed within 7 days from when we receive the item(s).
We will not reject your payment. If your payment fails, it may be caused by your card issuer. You can try to use other payment methods. If you still cannot successfully pay, you can contact us and we will try to solve this problem for you.
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